6 Ways to Increase A Hotel’s 🏨 Security

In today’s world, businesses are more vulnerable to crime than ever before and hotels are no exception. Technology has given rise to sophisticated types of criminal activity that did not exist in previous decades. Fortunately, there are some things you can do to minimize the damage.

Here are 6 ways to increase a hotel’s security:

1. Engage Customers

One of the most basic things you can do is meet every customer that walks in the door and engage them in conversation. Ask them how the service is and if there’s anything you can do to improve their stay. The point is for everyone to familiarize themselves with the hotel’s guests (and non-guests). Train your employees to alert management whenever they see signs of suspicious behavior.

2. Conduct Safety Meetings

This can be as simple as devoting a few minutes of each regular meeting to issues involving guest safety. Short videos and handouts are a cost-effective way to educate employees about guest safety and train them how to spot suspicious behavior.

3. Update Locks

Instead of using outdated conventional technology, consider switching to smart locks. Although their features vary, they’re able to track who comes and goes from different rooms. At the very least, they serve as a deterrent to theft. You can also look into systems that offer automatic deadbolts and/or eliminate the need for master keys.

Related Read: Via 5 Ways Security Guards Can Make Hotel a Safer Place

4. Screen Employees

All employees should be screened before joining the team. Background checks and drug testing can give you a fairly good idea whether you’re hiring someone who’s likely to commit a crime. A proper background check can tell you if the applicant is using a false identity, if they’re eligible to work in the country, if they really attended the schools they claimed to have attended and whether they’ve ever been convicted of a crime. Drug testing can help identify substance abusers that may resort to stealing or otherwise compromising the safety of others.

5. Promote a Sense of Ownership

Profit sharing plans are one of the best ways to promote a sense of ownership in the business among employees. Remember, they are the hotel’s eyes and ears. They’re much more likely to report anything they see or hear if they feel it affects them directly.

6. Change Passwords Regularly

When it comes to cyber-security, password protection is critical. Some of the biggest hacking schemes have involved conning naive employees in giving up important passwords. The best approach is to change them at least every two or three months and make them difficult to figure out.

You don’t have to throw tons of money at this type of problem. Simply bringing awareness to the issue of security and implementing some smart changes can make a tremendous difference. After all, hotel security is everyone’s responsibility and you owe it to your guests to maintain a safer establishment.